The Virtual Administrative Assistant certificate is designed for students to develop administrative support skills that can be delivered virtually. These skills include in-depth computer applications, emerging office technology, transcription, and other general clerical skills. Graduates of this program have opportunities to work as employees who telecommute or are independent contractors providing much-needed administrative support skills to a wide variety of organizations.

Q Program Requirements

Plan of Study Grid
BLDR-120 Financial Business Applications 3
BUSA-101 Introduction to Business 3
CAOT-115 Outlook 1
CAOT-120 Word Processing/Word I 1
CAOT-121 Word Processing/Word II 1
CAOT-122 Word Processing/Word III 1
CAOT-140 Database/Access I 1
CAOT-164 Computer Fundamentals for Technical Programs 1
CAOT-166 Living Online for Technical Programs 1
CAOT-183 Business Editing and Proofreading 3
Credits 16
CAOT-130 Spreadsheets/Excel I 1
CAOT-131 Spreadsheets/Excel II 1
CAOT-132 Spreadsheets/Excel III 1
CAOT-150 PowerPoint 1
CAOT-184 Records Systems Management 3
CAOT-205 Business Document Formatting/Transcription 2
CAOT-210 Office Procedures 3
CAOT-220 Administrative Support Internship I 3
CAOT-250 Office Skills Capstone 1
Credits 16
Total Credits 32

Q Program Outcomes

Upon completion of the program, students will be able to:

Demonstrate appropriate work relationships and habits, communication skills, and computation skills used in an entry-level virtual office position.
Use integrated computational skills to solve a variety of business applications such as inventory, payroll, calculating interest, and budget monitoring.
Describe the changing work environment and the skills needed by the Administrative Assistant to function in a changing work environment.
Organize and prioritize time and tasks within a business environment.
Examine planning and leadership skills and characteristics and evaluate the role they play in organizational success.
Use problem solving, interpersonal, and collaborative skills to complete work independently or in a team in an ethical and professional manner.
Utilize business terminology and vocabulary to communicate in both written and oral forms following rules of confidentiality.
Develop, edit, format, and proofread, correspondence that meet acceptable business standards.
Develop and apply project management, records management, and organizational skills to complete office tasks and projects.
Use a variety of computer applications to produce multiple documents required in a variety of office settings.
Conduct internet searches to locate business information; analyze and evaluate its useful in given business scenarios.
Demonstrate the ability to use innovative technologies (such as teleconferences, webinars, blogs, social media, web pages, cloud-based platforms, etc.) in an office environment.
Demonstrate professionalism through acceptable attitude, organization and time management skills, and attire.

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